Service Offering

  • Unsurpassed service delivery.  Our business development team works closely with your product manager to help you make the best product selections.
  • A massive database of pre-negotiated rates with suppliers, giving you instant access to over 10 000 product options and services in Southern Africa, many held on allocations or on free-sell. Beat your competitors at confirming availability to your client!
  • A state-of-the-art reservation system.  Manage the entire reservation process quickly and effortlessly.
  • Twenty-four hour turnaround times on standard requests.  Our downloadable tariff manuals (with over 3 000 properties) allow you to quote rates on the spot.
  • A full range of optional products – documentation packs, meet-and-assist service at all major airports, VIP card reward programme, mobile phone rental, and access to VIP premier airport lounges.
  • Comprehensive assistance with your brochure.  We can help you create enticing, well-written copy obtain superb, high-resolution images and negotiate with suppliers.
  • Regular updates on existing products, new products, special offers and general destination updates.
  • Peace of mind for your clients – thanks to our customer care department, 24/7 emergency numbers, and comprehensive passenger liability insurances

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